Case Aide

Now Hiring: Case Aide

Are you passionate about supporting children, youth, and families? Do you enjoy working hands-on with families to build skills, strengthen relationships, and promote positive outcomes? We are seeking a Case Aide to join our team and support families through compassionate, collaborative, and community-based work.

About the Role

As a Case Aide, you will play a key role in supporting individual service plans for children, youth, families, and caregivers. You will work directly with parents and caregivers to provide guidance, skill development, and emotional support, while helping foster safe and healthy family environments. This role involves working in family homes and the community, collaborating with service providers, and responding to crisis situations when required.

What You’ll Do

Support the implementation and monitoring of service plans for families and children/youth
Provide hands-on training, coaching, and support to parents and caregivers
Observe and assess family dynamics and home environments, identifying strengths and risk factors
Assist with follow-up actions and service plan goals
Respond to crisis situations in accordance with program guidelines
Collaborate with community agencies and professionals to ensure coordinated supports
Maintain accurate documentation and reports
Complete other related duties as assigned
What You Bring

High school diploma plus completion of a Human Service Counsellor/Practitioner Program, Social Services Community Work Program, or a Bachelor’s degree in a social science (e.g., Psychology, Criminology, Sociology)
At least one (1) year of experience working with vulnerable populations
Strong written and verbal communication skills in English and French
Valid First Aid and CPR certification
Ability to work independently and as part of a team in a dynamic environment
Possess a class 5 driver's license and your own vehicle.
Valid car insurance, and car registration.
Required Clearances

Recent Criminal History Clearance and Vulnerable Sector Check
SD Record Check
Driver's Abstract
Key Competencies

Strong client service orientation
Effective interpersonal and communication skills
Flexibility and adaptability
Teamwork and collaboration
Ability to use office technology and software
Strong planning, organizing, and documentation skills
Why Join Us?

Meaningful work that makes a difference in the lives of children and families
Supportive, team-based work environment
Opportunities to build experience in family and child services
Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: $26.51-$28.97 per hour

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
Paid time off
Application question(s):

Do you possess a class 5 driver's license and your own vehicle to transport clients in?
Education:

DCS / DEC (required)
Language:

English (required)
French (required)
Willingness to travel:

100% (required)
Work Location: In person