front desk hotel clerk

Education: No degree, certificate or diploma
Experience: Experience an asset
Work setting
Hospitality industry
Hotel, motel, resort
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Provide customer service
Student status
Full time enrollment
Computer and technology knowledge
Word processing software
Central reservation system (CRS)
Internet
Transportation/travel information
Own transportation
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Standing for extended periods
Personal suitability
Dependability
Efficient interpersonal skills
Excellent oral communication
Flexibility
Judgement
Organized
Reliability
Team player
Screening questions
Are you currently a student?
Employment terms options
Evening
Flexible hours
Morning
Employment terms options
Day
Weekend
Work Term: Seasonal
Work Language: English
Hours: 30 to 45 hours per week