Systems Business Analyst - Hallifax

Business Systems Analyst - Hallifax

End Date: 30-Oct-2026 (May extend)

Location: This position requires 2-3 days onsite at client office in Hallifax (Canada)

Senior Business-Systems Analyst RBC Capital Markets (Canada) is looking for a Senior Business-Systems Analyst to join its e-Communications Surveillance Technology team in the Quantitative & Technology Services’ (QTS) Data, Cloud & Compute stream.As a Global Bank operating in Markets and Retail business, it is a regulatory requirement to perform surveillance of all communications channels within the bank. Compliance sponsored electronic communication surveillance program is implemented to avoid the risk of regulatory fines due to any non-compliance.The roadmap for this program includes expanding the current coverage to RBC’s multiple retail businesses that trade securities to meet the increasing regulatory expectations and scrutiny.What will you do?

Partners with business stakeholders to elicit, analyze, and document workflows, process flows, data and document attribute requirements for Surveillance platform
Apply various Elicitation Techniques to gather requirements and regularly maintain the backlog
Translates requirements from various stakeholders into functional requirements for implementation of Development and Testing Teams
Develop Subject Matter Expertise and an end to end understanding of the various business process that support Surveillance (Communication Archiving, channel interface teams, legal etc)
Coordinate and partner with External Vendor + Internal development teams to build solutions for business needs
Configure or provide Configuration Requirements to implement Data/Document/Orchestration Requirements in Smarsh (or equivalent surveillance SaaS vendor)
Participate / Conduct or Coordinate User Acceptance Testing and Validation of Systems - e.g. Creation of User Test Scripts, Guided Walkthroughs with end users
Investigate and provide root cause analysis to various Defects and Change requests
Develop and maintain Training Materials for end users during System Roll out
Collaborate with Cross functional teams to improve end to end system processes
Participation in various Agile or Waterfall SDLC Rituals (e.g. scrum, grooming, retrospect, walkthroughs, etc.)
What do you need to succeed?Must HaveBusiness Analyst core skill set

Strong Requirements gathering, elicitation, analysis, validation, documentation and maintenance skills.
Understands the need to breakdown requirements into manageable chunks; Validates requirements with stakeholders
Experience in using various elicitation techniques - and knows when/how to use the proper elicitation technique during requirements gathering sessions
Experience in maintaining / grooming the backlog
Experience in creating BRDs or FRDs or User stories, Creating process or Data flow Diagrams
Experience in Stakeholder management
Experience in Agile Business Analysis Tools such as JIRA, Confluence
Maintaining Requirements Traceability
Manifest an end to end understanding of a business process to understand business needs and identify areas of improvement
Systems Analyst core skill set

Develops a good understanding of the end-to-end system flow that interacts behind a business process
Experience in specifying and Articulating Process flows, Data Mappings, Systems interaction and Data integration requirements
Partners with External vendor + Development teams to build solutions for business needs
Partners with other technology partners within the bank to agree on Integration requirements - e.g. maintain data mappings, flow document
Regards

Ravi Sharma

R.sharma@atsitinc.com

470-348-7012

Pay: $50.00-$65.00 per hour

Work Location: Hybrid remote in Halifax, NS