food and beverage server

Work Term: Permanent
Work Language: English
Hours: 35 hours per week
Education: Secondary (high) school graduation certificate
Experience: 1 to less than 7 months
or equivalent experience
Work site environment
Hot
Noisy
Tasks
Must be of legal age to mix and serve alcoholic beverages
Address customers' complaints or concerns
Prepare and serve specialty food at customers' tables
Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
Describe menu items including daily specials for customers
Enforce provincial/territorial liquor legislation and regulations
Advise on menu selections
Balance cash and record sales
Clear and clean tables, trays and chairs
Describe and advise on wine selection
Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Order and maintain inventory of wines and wine glassware
Serve food and beverages
Supervise other servers and bussing staff
Take orders and relay to kitchen and bar staff
Train staff
Assist clients/guests with special needs
Provide customer service
Certificates, licences, memberships, and courses
Safe Food Handling certificate
Serving It Safe program certification
Transportation/travel information
Own transportation
Work conditions and physical capabilities
Bending, crouching, kneeling
Fast-paced environment
Physically demanding
Standing for extended periods
Work under pressure
Weight handling
Up to 23 kg (50 lbs)
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Initiative
Organized
Reliability
Team player
Employment terms options
Evening
Morning
Night
Day
Weekend
Support for youths
Provides awareness training to employees to create a welcoming work environment for youth