Clerk

Description


Join the Armour Team Today!

Position Overview: Bring your energy and organizational skills to a fast-paced environment where every day makes a difference! As an Office Clerk, you’ll be the go-to person who keeps our terminal running smoothly. From supporting dispatch operations to ensuring accurate data flow and clear communication, you’ll play a key role in delivering exceptional service to our customers and helping our drivers stay on the move. If you thrive in a dynamic setting and enjoy keeping things running seamlessly behind the scenes—this role is for you.

What You’ll Do
Enter data quickly and accurately to keep operations moving
Efficiently check drivers in and out
Maintain undelivered reports and complete daily coding
Ensure POD (Proof of Delivery) compliance
Prepare and distribute On-Time Delivery reports
Respond promptly to customer tracing requests
Manage Hold for Pickup items
Process miscellaneous AR transactions and handle cash collections
Prepare deposits and process credit card payments
Scan and organize paperwork (BOLs, PODs, etc.)
Maintain and clean up the pickup screen
Provide general dispatch support
Order office supplies as needed
Participate in team calls and meetings
Coordinate timely pickups and deliveries using dispatch tools
Communicate expectations clearly to drivers
Verify truck manifests before departure
Respond quickly and professionally to emails and calls
Work closely with Dispatch, Dock, Drivers, and other teams to meet customer needs
Escalate issues to the Terminal Manager or Supervisor as needed
Support additional tasks and projects as required


What You Bring
Excellent time-management and organizational skills
Ability to juggle multiple priorities in a fast-moving environment
Self-starter with a proactive, solution-driven approach
Friendly, positive, and team-oriented attitude
Conflict resolution and negotiation skills
Open to feedback and continuous improvement
Strong problem-solving abilities and sound judgment
Clear, professional communication skills
Flexibility and adaptability
Reliable and professional presence

Education & Experience
Experience in transportation or logistics is an asset
CITT or other industry-related credentials are a plus
Familiarity with TMW Systems is an advantage
Strong skills in Microsoft Word & Excel
Fast and accurate typing and data entry skills

Ready to be a key player in keeping freight moving and customers happy?
Apply today and join a team that values your drive, attention to detail, and commitment to excellence!