Administrator/Receptionist - Emergency Department

Thames Hospital
Permanent, part-time
2 x positions / 0.6 FTE and 0.4 FTE
Rostered shifts over 7 days

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.


About the Role

Are you a proactive and enthusiastic administrator or receptionist looking for a role where you can make a real impact in a dynamic healthcare environment?

Thames Emergency Department (ED) operates 24/7, and in this vital role, you'll be rostered across a seven-day schedule, ensuring seamless support to our busy team.

You will also be required to cover other areas in our admin team.

This fast-paced and rewarding role offers plenty of variety. You'll be at the frontline of patient care, creating a welcoming environment for patients and their whānau, while providing essential support to our clinical staff, making this position a vital part of our hospital community.

If you're ready for a change and want to contribute to meaningful care, we'd love to hear from you.

Apply today and be part of a team that truly makes a difference.


Click here to view the position description.


About the Service

We pride ourselves on the provision of quality and patient focussed care and work in a true inter-disciplinary way with clinical and allied health team members. The hospital is an integral part of the community.


About Thames

Thames Hospital is a modern 50-bed secondary care facility offering a comprehensive range of services, including an emergency department, inpatient care, day surgery, an infusion unit, rehabilitation services, birthing unit and low-acuity mental health care. Our hospital boasts 24-hour laboratory and radiology services, including advanced CT imaging.

As an accredited training hub, we support 5th and 6th-year medical students from Auckland University, PGY2 House Officers, and registrars in Rural Hospital Medicine and General and Acute Care Medicine.

We offer a robust quality improvement program, CME opportunities, and a RMO teaching program. Telehealth is expanding at Thames, supporting inpatient care, outpatient clinics, and emergency services like stroke thrombolysis.


Located in the heart of The Coromandel, Thames is a charming town steeped in history and surrounded by stunning natural beauty. The area offers a mix of colonial architecture, a vibrant arts scene, and a rich cultural heritage, including Māori history and the town's gold mining past. Outdoor enthusiasts will find endless opportunities to explore the Coromandel Ranges and Kauaeranga Valley with hiking and camping right on your doorstep. Thames also marks the beginning of the Hauraki Rail Trail, perfect for cycling through the regions scenic landscapes. With an abundance of caf s, boutique shops, and local attractions, Thames provides a perfect balance of adventure, relaxation, and community. It's an ideal place to build your career while enjoying the serene beauty and lifestyle of the Coromandel.


For more information on living and working in Waikato click here

Join us - Come and join us at Thames Hospital


About you

Required skills & experience

Excellent communication skills with a pleasant telephone manner
Strong customer service focus
Ability to work autonomously and within a team environment
Well-developed clerical skills, previous health care administration experience would be an advantage
Excellent time management and organisational skills
Empathetic
Quick to learn new systems
Calm under pressure

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.


How to Apply

To apply please click Apply online or apply via our Waikato Careers website by clicking here.

All applications must be submitted through our online careers portal before 11:59 pm on 14 May 2026. If you have any questions about the role, please contact Kaitlin Basson at Kaitlin.Basson@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.