ED Receptionist

Waikato Hospital
Emergency Department
Permanent part-time 0.8 FTE / 32 hours per week
4 shifts per week, rostered
You will work across a range of different shifts, including some night shifts.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.


About the Role

Are you looking for a rewarding role in a dynamic environment?

Were seeking passionate receptionists to join our dedicated clerical team in the Emergency Department (ED) at Waikato Hospital!

Key responsibilities of the role:

Deliver high-quality, customer-focused reception services.
Accurately verify and input vital patient information.
Liaise effectively with patients, whānau, caregivers, and healthcare professionals.
Collaborate with ED clinical and clerical staff to ensure seamless operations.
Contribute to a positive workplace culture and support ongoing quality improvements.

Click here to view the position description.


About the Team/ Service

The ED Clerical team is committed to collectively delivering a quality, safe and accurate service along with treating all patients with dignity, respect, and compassion. Together we build an effective team and patriciate in ongoing quality improvements as required. If the team is supporting each other then they will grow together, excellent communication is a vital part of this. Our success is driven by having shared accountability for healthy people, excellent care. This will enable you all to manage your health and wellbeing, to provide excellent care through smarter, innovative delivery.


About you

Were looking for candidates who have:

Previous experience as a receptionist or in administration, preferably in a healthcare setting.
Strong communication and interpersonal skills.
A commitment to excellence and integrity in all interactions.
A proactive approach to personal responsibility and well-being.
The ability to handle shift work with stamina and enthusiasm.
Outstanding customer service skills.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.


How to Apply

To apply please click Apply online or apply via our Waikato Careers website by clicking here

All applications must be submitted through our online careers portal before 11:59 pm on 22 May 2026. If you have any questions about the role, please contact Kaitlin Basson at Kaitlin.Basson@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.