Driver & Bike Centre Assistant

We are looking for a Driver and Bike Centre Assistant to join our team. If you are customer-focused, enjoy sharing your local knowledge, and love helping visitors make the most of their experience at Gibbston Valley and our bike hire facility, we would love to hear from you.

Gibbston Valley is more than a world-renowned winery. We offer a range of premium experiences, including wine tours, dining, a cheesery retail shop, a bike rental centre, a luxurious spa, lodge accommodation, and a golf course. Our Bike Rental Centre gives visitors the opportunity to explore this stunning region on two wheels, and we are looking for a friendly, knowledgeable person to help bring that experience to life.

Our diverse offerings make GV a dynamic and rewarding place to work.

About the role

As a Bike Centre Assistant, you will play a key role in ensuring our customers have an unforgettable biking experience. Your responsibilities will include:

Driving our 11-seater shuttle between Gibbston Valley and Queenstown
Create a friendly informative travel experience for guests
Handling bookings, phone enquiries, and emails
Coordinating guest pick-ups and drop-offs in the local area
Greeting and assisting customers to ensure they feel prepared and confident for their biking adventure
Providing expert advice on bike selection, safety, and local trails
Delivering safety briefings and basic bike instruction
Assisting with the maintenance of the bike fleet, including daily cleaning and general upkeep
Working in a friendly, social, and team-oriented environment
About you

We are looking for someone who:

Full NZ work rights (must have) - no sponsorship available
Enjoys engaging with people and delivering outstanding customer service
Has an interest in cycling (you don’t need to be an expert - just enthusiastic)
Is reliable, well-organised, and confident working independently
Delivering safety briefings and basic bicycle instruction.
Has basic mechanical knowledge (helpful but not essential)
Is available to work weekends and public holidays
Full NZ driver licence with P License
Is willing to undergo pre-employment and ongoing drug and alcohol testing
What we offer

staff discounts on food, wine, and golf
Competitive pay
Beautiful central Otago location
EAP
Please note: we are currently only accepting applications from candidates with unrestricted work rights in New Zealand. NO SPONSORSHIP AVAILABLE

Thanks for applying! Because of the high number of applicants, only those selected for interview will be contacted.


Company Overview
At Gibbston Valley, our teams are deeply passionate about this exceptional place. We thrive on having fun and sharing our knowledge and enthusiasm with every visitor. Our makers infuse each Gibbston Valley wine bottle with passion and personality. From handpicking whole bunches of organically grown grapes to foot-macerating the fruit, they employ traditional and sustainable techniques to craft every vintage with care. This commitment, harmonising with the region’s soil, sun, frost, and rain, captures the distinctive essence of Gibbston Valley’s unique terroir.