Receptionist

Front Office Receptionist

Welcomes and greets all patients and visitors, in person or over the phone
Answer patient questions and provide assistance and directions when necessary
Registers patients according to established protocols updating patient information as needed
Assist patients in completing all necessary forms and documentation including medical insurance
Ensures patient information is accurate including billing information
Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
Answers incoming calls and ensuring calls are documented and transferred as appropriate
Schedules patient appointments
Collects co-pays and payments
Sets up new patients in the computer system
Obtain external medical reports or records as needed
Manage the inventory of necessary office supplies and coordinate reordering of supplies
Ensures reception and waiting areas are keep clean and tidy
Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Post daily clinic and laboratory charges within 48 hours of receipt.
Reconcile Missing Charges by looking at the missing slips tracking report
Process all credit card payments as received.
Works with certified coder to resolve payer issues.
Scans any EOBs into the payment remittance section of EMR
Maintains the insurance plan list in the EMR
Obtains precertification for procedures as needed.
Completes other duties as assigned.
Related keywords: receptionist, administrative assistant, office assistant, front desk receptionist

Financial Duties:

Billing
Setting:

Medical
Benefit Conditions:

Waiting period may apply
COVID-19 Precaution(s):

Personal protective equipment provided or required
Temperature screenings
Social distancing guidelines in place
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place
Ergonomic Workspace:

No
This Job Is:

A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
A good job for someone just entering the workforce or returning to the workforce with limited experience and education
A job for which all ages, including older job seekers, are encouraged to apply
Open to applicants who do not have a college diploma
Work Remotely

No
Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance
Schedule:

8 hour shift
Day shift
Monday to Friday
Weekends as needed
Experience:

Microsoft Office: 1 year (Preferred)
Customer Service: 1 year (Preferred)
medical office: 1 year (Required)
Work Location: In person