Room Attendant - Self Checker

Company Description

Novotel Queenstown Lakeside is located on the shores of Lake Wakatipu, a 4 star property with 273 rooms, meeting facilities and a stunning view from our Elements Restaurant. Conveniently placed in prime location in Queenstown, making it one of the most iconic tourist destination Hotels in the World!

We are seeking a reliable and detail-focused Room Attendant – Self Checker to join our housekeeping team. This role is responsible for cleaning and maintaining guest rooms and public areas to high hotel standards, ensuring cleanliness, hygiene, and presentation requirements are consistently met.


Job Description

Clean guest rooms, bathrooms, corridors, and storage areas as allocated

Ensure rooms are cleaned and presented to hotel standards prior to guest occupancy

Replenish guest amenities, supplies, and linen according to room type requirements

Carry out scheduled and routine cleaning duties as per hotel procedures

Handle guest laundry in accordance with hotel policies

Report lost property in line with hotel procedures

Use and maintain cleaning equipment safely and report any faults

Follow correct procedures for handling and storing cleaning chemicals

Maintain cleanliness and organisation of housekeeping equipment and storage areas

Assist with stock checks and housekeeping supplies when required

Ensure security of guest rooms, keys, and hotel property at all times

Report maintenance issues and safety hazards to the supervisor

Support other team members with cleaning duties when required

Ensure rooms are reported as clean and ready using hotel systems


Qualifications

At least 6 months + of experience in housekeeping, cleaning, or commercial cleaning roles (hotel experience preferred)

Ability to clean and maintain guest rooms, public areas, or commercial spaces to a professional standard

Basic understanding of cleaning procedures, hygiene standards, and safe chemical handling

Ability to work efficiently and complete tasks within allocated timeframes

Good attention to detail and consistency in cleaning standards

Ability to work independently and as part of a team

Basic communication skills to follow instructions and report issues

Physical ability to perform cleaning duties, including standing, bending, lifting, and repetitive tasks

Wages NZD 28.53 per hour


Additional Information

Why work for Novotel, Queenstown?

Staff meals provided while on shift

Uniforms, washed and laundered daily.

Learn your Way - Access to our Accor Academy so you can Earn while you Learn!

Work Your Way - Flexibility to ensure a work life balance!

Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide

Accor's refer-a-friend bonus

Accor's Parental Leave Scheme

Access to our Employee Assistance Program

Place of Employment will be 6 Earl Street Novotel Queenstown Lakeside

Full Time 30 Hours

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.