Operations Officer - Information Management

An Exciting Opportunity Awaits in Palmerston North!

Looking for a role where every day is different, your work actually matters, and you’re never more than 10 minutes away from any good shop in town? Join our team as a Security Officer – Vault Librarian & Archive Officer and help keep New Zealand’s sensitive information safe and secure.

ABOUT TIMG
TIMG provides secure information management solutions for NZ businesses and government agencies. With over 30 years in the game, we help organisations manage, transform, store and securely dispose of data.

ABOUT THE ROLE
A detail‑driven, reliable, tech‑savvy team player. This is a varied role where you’ll be working across our high‑security vault and archive teams, handling sensitive material, keeping records accurate, and helping us run like a well‑oiled machine. Don’t worry—full training is provided. If you don’t have all the licences yet, we’ll help get you sorted.

KEY RESPONSIBILITIES
Media & Archive Management – Pick, check out, and securely store media using S@FE.
Accuracy Matters – Ensure barcode verification and 100% database accuracy.
Client Communication – Provide friendly, professional customer support.
Operational Support – Maintain vault and archive records, help with retrievals, and assist across departments.
Secure Handling – Follow strict protocols for transport and storage.
Cross Training – Support our Imaging team when needed.
Driving – A full clean driver’s licence is required, as you’ll be using our security van.
ABOUT YOU
You’ve got a sharp eye for detail.
You’re organised and comfortable working with sensitive information.
You’re adaptable and don’t mind jumping in wherever needed—from deliveries to operational support.
You’re confident with computers and Microsoft systems.
You take pride in a safe, secure work environment.
You can work independently but also enjoy being part of a small, driven, supportive team.
You can lift archive boxes up to 15kg and don’t mind working at height.
Bonus points: Class 2 licence or forklift licence. (If you don’t have your forklift licence —no stress! We can train you.)
WHY YOU’LL LOVE IT HERE
A stable, secure workplace with long-term career opportunities
Discounted medical insurance and access to our Employee Assistance Programme (EAP)
Full training provided
A small, friendly, high-performing team that actually enjoys working together
Occasional smoko shouts, fish ’n’ chips, and the classic Palmy perk:
you’re never more than 10 minutes from home, food, Mitre 10, or a decent coffee
COME AND JOIN US!
As a high-security company, applicants must pass a drug/alcohol test and police check. You must also have the legal right to work in NZ (citizen or resident).
Sorry, visa sponsorship is not available for this role.
We’d love to hear from you!