City Operations Manager | Cochin

Who are we?

Royal Brothers is India's Largest & South India's First RTO Authorized Self-Ride Bike Rental Service Provider. We are based out of Bangalore operating in 45 cities and scaling up exponentially. We currently have a staggering fleet size of 700 including all Royal Enfield models, scooters, sports bikes, super bikes, etc.

We are a mix of state-of-the-art technology and scrupulous operation to put a rider on his bike and a smile on his face! Happy and safe riding folks :)

Purpose of the Job

This role associates with the Operations Head, Operations Manager and Senior Operations Analyst to run an end-to-end data driven operations agenda (majorly involves vehicle maintenance) with direct impact on business results

The role is responsible for collecting, collating, analysing vehicle-related data and documenting the process flow and insights from the analysis. This role requires creative problem solving and strategic thinking.

What will you do?

• Be responsible for on time delivery of vehicles to customers by managing the fleet executives

• Strategically plan and maintain the condition of the vehicles.

• Manage road side assistance and provide support for breakdowns.

• Arrange/ catalogue inventory across all locations.

• Keep track of quality, quantity, inventory levels, delivery time, transport cost and executive efficiency.

• Resolve any arising problems or complaints including customer feedback on vehicle health.

• Provide supervision and training to the workforce.

• Resolves operational and maintenance problems to ensure on-time customer deliveries at minimum expense and prevent operational delays.

• Create and maintain a statistical tool includes- No of total vehicles, vehicles on the trip, no of serviced vehicles and no of vehicles idle

• Track orders of inefficiency and implementation of corrective

• Responsible for overall Business and P&L for the city

• Responsible for handling RTO works.

What you need to have

• 2+ years of experience in operations

• Strong Analytical Skills

• Aware of all facets of operations

• Hunger to learn and grow

• Bubbling with new ideas and energy to execute them and get results

• Ready to get your hands dirty and implement strategies on field

• Committed to the growth of the company and shouldn't mind working long hours as and when needed

We're constantly seeking out for talent that we can take big bets on, if you are interested, apply today and we will get back to you!

Royal Brothers - Bikes for Rent focuses on Adventure Travel, Travel, Smart City, and Motorcycle Taxi. Their company has offices in Bengaluru. They have a mid-size team that's between 51-200 employees.

You can view their website at https://www.royalbrothers.com or find them on Twitter, Facebook, and LinkedIn