Customer Care Executive

Urgent Openings at Uprise Technology!

Shift timings: Rotational Shift in between 0+:00 AM to 0+:00 PM

Salary Range: 15000 to 20000

Profile Requirement:

- Any graduate or bachelor’s degree in commerce

- 1 to 2 years of prior experience as a Customer support executive

- Freshers with good communication skills can also apply

- Excellent interpersonal and communication skills required

- CRM platform knowledge required

Roles and Responsibilities for Customer Support Executives:

- Handle inbound and outbound calls of customers

- Understand customer issues and try to resolve them in minimum time duration

- Encourage the client to purchase the products whenever possible

- Follow the customer service script provided by the company

- Maintain good customer relations

- Meet targets defined by the team leader

- Maintain records of the conversations with the customer and feedback from the client for future references

- Write and submit timely reports on performance, targets, and customer queries

Contact us on -

Email: hr@uprisetech.net

Phone: ++1 84888 74640