HDFC Bank Careers | Branch Sales Manager In

Job Description:
• Customise current accounts to suit the requirement of the client and offer proper payment / collection solutions.
• Acquisition and Value Build Up: Achievement of new acquisition value and number plan for retail current accounts for the branch. (responsibility on new acquisition plans/product mix etc. will be basis the acquisition model ) Ensure overall value enhancement from the portfolio of customers handled.
• Product Customization: Work in close consultation with the central product team to modify the product features / parameters to ensure right product fitment for portfolio customers (Product Customization).
• Proactively monitoring balances and controlling attrition.
• Provide regular inputs to the product team on competition benchmarking, opportunities and segmentation, product features and quality of portfolio acquired.
• Portfolio Management: Responsible for monitoring the portfolio health of portfolio retail current accounts in the branch, with respect to on-boarding, activation, value build-up & AQB maintenance Understanding the customer business and prepare customer profile Maintain continuous customer engagement through customer visits / contacts and proactive resolution of customer issues / queries.
• Monitoring of sourcing of current account by Sales Team or Sales officer linked to the branch Increase SB , FD , RD , digital etc penetration to current accounts.
• Market Penetration Support catchment profiling for the branch for CA potential with the help of branch / sales team Regular conduct activities in catchment area for lead generation for current accounts , have joint activities with other Asset departments for lead generation.
• Customer Engagement: Action on central triggers / initiatives on value build up, cross sell and portfolio monitoring as per Branch Sales Process.
• Product and Market Penetration: Focusing on Profile-based selling approach, for cross – sell of value added products/services acquisition of new to bank liability customer through referral of portfolio customers.

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Job Requirements:
• Preferably having prior experience in sales / relationship management roles in banking (including branch banking or other banking verticals) or financial services.
• Effective communication and influencing skills
• Basic knowledge of banking products / services
• Good relationship management and presentation skills

Job Details:

Company: HDFC

Vacancy Type: Full Time

Job Location: Surat, Gujarat, India

Application Deadline: N/A

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