Sales Floor Manager

• Responsibilities of the candidates includes
• Manage a team of individuals working on telesales/customer support
• Resolve customer complaints brought to your attention
• Create policies and procedures
• Plan the training and standardization of service delivery
• Manage inbound and outbound customer calls in a timely manner
• Identify customers’ needs and wants, clarifying information whenever possible
• Conduct quality assurance surveys with customers and provide feedback to the team
• Gain comprehensive product knowledge to enhance customer support
• Maintain a pleasant working environment for your team develop a sales strategy to achieve organizational sales goals and revenues
• set individual sales targets with sales team
• delegate responsibility for customer accounts to sales personnel
• co-ordinate sales action plans for individual salespeople
• oversee the activities and performance of the sales team
• ensure sales team have the necessary resources to perform properly
• monitor the achievement of sales objectives by the sales team
• liaise with other company functions to ensure achievement of sales objectives
• evaluate performance of sales staff
• provide feedback, support and coaching to the sales team
• plan and direct sales team training
• assist with the development of sales presentations and proposals

Job Types: Full-time, Regular / Permanent

Salary: ₹20,000.00 - ₹30,000.00 per month

Schedule:
• Day shift

Speak with the employer
++1 82+6804742