Community Manager

Your-Space is an IIM - Cambridge - Oxford alumni initiative dedicated to making the lives of young adults living away from home for their studies a safe, hassle-free and memorable hostel experience.

We aim to redefine student living with a unique product, standardized across all locations. Currently, we are present in 10 cities with 60+ hostels housing over 6000+ beds.

About the role:

We've recently launched our exclusive resident community!

A big part of our product is the community, and you get to be a part of the team that builds it.

The Community Manager will be responsible for:
• Execution of our online & offline community program
• Planning the community content calendar
• Creating engaging content centered around interest communities, and encouraging peer user interactions
• Designing, Planning & Executing exclusive community engagement events ( offline + online)
• Engagement & Moderation in the internal community on our app
• Hosting online engagements & gamification
• Working on the improving the customer experience on our app
• Research relevant partnerships that add value to the community of residents

Skills:
• Passion about communities

You should have1 to 3 years of prior experience in running communities. brownie points If you personally run a community
• Empathy

Building communities is hard. Being an empathetic person takes you a long way. You should be self-educated on the importance of building a diverse + inclusive space & culture that uplifts.
• Moderation
• Basic understanding of running online communities
• Eye for event detailing & conceptualization
• Willingness to learn Community Operations
• Excellent written and verbal communication skills
• Conflict Resolution
• Content Creation & trends research
• Ability to handle multiple projects.
• Extensive social media user & eye for good design

We're building for GenZ so goes without saying that you need to be updated with the current trends + be able to tell us what's cheugy currently. Or if we used it correctly in this sentence.

Who should apply?
• Ideally someone with 1-3 years of experience in managing online/ offline communities.
• Creative. Know how to create FOMO? You're probably the one.
• If you enjoy actively engaging with people, are curious about human psychology and behavior, can hold an interesting conversation, and know the difference between occupying a space vs creating a space for conversation.