Customer Care Associates Domestic Voice Bpo

Job Description

A Customer Care Executive is the Person Who Maintains a Healthy Relations Between the Company & the Customers / Clients By Giving the Right Resolution & Making the Customers / Clients Satisfied with the Response Quickly & in a Professional Manner .

He / She Needs to Handle Inbound Calls , Make Outbound Calls & also Sometimes Reply Through Mails & Chats & also Update the Customers / Clients with the Latest Product Updates , Features Etc.

minimum Qualifications :

the Call Centre Agent Must Satisfy the Following Minimum Qualifications :

1. 12 Th Pass , Under Graduates & Graduates in Any Field

2. Basic Knowledge of Computers Ms Office( Word, Excel)

3. Strong Presentation Skills

4. Customer Service and Sales Experience( Added Advantage)

5. Good Communication Skills.

6. Experience : 06 Months to 4 Years

7. Languages Known : English & Hindi

8. Salary : 12 K to 20 K + Incentives ( as per the Interviews , Experience & Last Salary if Any )

+. Job Location : Noida ( Near Metro Station )

skills, Attributes and Essential Functions :

the Call Centre Agent Must Possess the Following Skills, Attributes and Essential Functions :

energetic, Strong Work Ethic and Excellent Organisation Skills.

strong Customer Service Focus.

self-motivated and Goal Oriented,

Key Skills

- Customer Handling
- Customer Service
- Customer Support

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Qualification

Higher Secondary, Vocational Course, Advanced / Higher Diploma, Professional Degree, Any Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com

About VR TalentHunters

VR Talent Hunters is a praiseworthy name in the placement sector of New Delhi. This placement firm was established by Mr.

Prayag Raj Kaushik in New Delhi in 2014. Under his leadership, VR Talent Hunters is continuing to serve all those who are approaching us for utilizing the services.

We are engaged in serving the people as an HR consultant, placement consultant, and manpower consultant in New Delhi. Due to the continuous services offered by us, we have emerged as a prime choice for many people from different locations in New Delhi