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Experience: 0 to 4 Years in desktop support Location: Bengaluru Shift : Day (5 Days working - Sat & sunday off ) Languages : Hindi & English Salary : Fresher - 18K take home , Experience up to 28k Take home ( based on previous work experience ) Job Summary: Installation and configuration of Windows-based operating systems (Windows 7,8&10) Software installations and troubleshooting of all types of Customer-oriented field problems, network setting for TCP/IP, and Internet setup. Troubleshooting all types of Hardware and software applications problems. Configuring & troubleshooting Desktop/Laptops for L1 levels & Managing backup and recovery. Configuring & troubleshooting of printer, scanner & LAN related issues reported by users Installation and configuring of wireless Data Cards in users laptops. Exposure in Active Directory user creation & deletion Maintenance and Troubleshooting of connectivity problems using Ping, Traceroute. Troubleshooting hardware, software & networking problems. User group policies creation & modification Monitoring of virus issues through Symantec Endpoint Protection antivirus. Regular data & mail backup of MS Outlook (PST files). Password creation & resetting to end users through remote desktop Good experience in configuring & troubleshooting MS Outlook 2007/10/13 or Outlook Express Remotely resolving application problems and network problems and mail configurations through the net meetings, remote desktop sharing Resolving tickets within the SLA which are raised from the End User side. Maintaining Assets through Asset Management Tool Recommend new processes and procedures, equipment, and software Install, upgrade, support, and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003/200 For more information Contact : HR Karthik @ +5135++77+ Call or Watsapp Email-- [Confidential Information] Other Requirements: Strong verbal and written communication skills are a must Excellent interpersonal skills and should be a team player Strong technology background is required Should be flexible with rotational Shifts PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S For more information Contact : HR Karthik @ +5135++77+ Call or Watsapp Email-- [Confidential Information