BANKING voice Process BPO Excellent salary

BANKING voice Process BPO Jobs Excellent salary Bangalore

· Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment.

· Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling

· Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times

· Grow and nurture customer relationships on every interaction that results in measurable Customer value

· Document necessary account information and offer custom solutions that benefit the customer.

· Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality

· Balance customer interests with the interests of American Express

· Deliver Employees, Customers and Shareholder metrics as per goals

· Resolve all customer queries and follow established problem ticket recording procedures as appropriate.

· Gather relevant information from customers as required and update it accurately to facilitate the decisioning process

· White Horse Manpower Consultancy Pvt. Ltd.

· Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Rd, (Exit of Commercial Street) Shivajinagar Bangalore 560051.

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· Hiring via telephone and offer letter online for BPO/KPOS in Bangalore

· Call Ruby , +5136661++, ++86220014

· Please call for both In station & Outstation interview scheduling

· Please subscribe to our Youtube channel whitehorse manpower for updates on jobs

· Log on to wwwwhitehorsemanpowerin for latest job openings and interview schedules

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· Free Recruitment & Spot Offer Letter

· Thanks and Regards

· Ruby