Telecaller

JOB RESPONSIBILITIES:
• Provide counselling to students over phone and help them to choosing the right courses for themselves.
• Understanding and answering student queries over phone and providing them professional guidance.
• Follow up to ensure that appropriate actions were taken on customers' requests.
• Work with the senior management team in refining our processes and improving customer satisfaction levels
• Refer unresolved customer grievances or special requests to designated departments for further process.

KEY PERSONAL ATTRIBUTES

Good Spoken communication skills (Hindi & English (not compulsory) both)

Good English writing skills

Ability to listen and active problem solving skills

JOB RESPONSIBILITIES:
• Provide counselling to students over phone and help them to choosing the right courses for themselves.
• Understanding and answering student queries over phone and providing them professional guidance.

Skills: Telesales, Telemarketing, Bpo Call Centre, Telecaller, Counsellor

Experience: 0.00-2.00 Years

Education: 12th Class (XII), Bachelor of Arts (B.A), Masters in Arts (M.A), Bachelor of Commerce (B.Com), Diploma, Bachelor Of Computer Application (B.C.A