U|S Logistics| International BPO| Dispatcher For U|S Based Trucking Company

Mohali Sas Nagar, Chandigarh

₹20,000 - ₹50,000 a month

1+ years experience

Job Summary

Our company is looking for a reliable Sales for U.S based logistics company to help create trucking routes that keep costs down but meet customer scheduling needs. Sales will be responsible for assigning loads to drivers & updating same to client, negotiating price, using the latest in routing software to establish daily trucking routes that make required stops outlined in customer contracts. The successful candidate will contact and setup shippers then find trucks for them.We are currently looking for experienced candidates in US Logistics- Dispatch, Customer Support Service and Sales.

Contact : +77+178726 For more details

Responsibilities and Duties

You must be able to multi-task as well as take the appropriate action with little supervision.

The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Develop delivery routes and maintain contact with drivers throughout the day

Collaborate with management to modify daily routes to accommodate the needs of customers

Familiarity with US & Canada Dispatch Software.

Act as a communication liaison through the two-way truck radio system and answer incoming phone calls from drivers on the road

Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes.

Serve as the point of contact for drivers with regard to job assignment, schedule, and procurement of permits.

Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries.

Updating software real time with details received from client/driver, attaching required documents online.

Provide feedback to improve processes and customer satisfaction.

Contact : +77+178726 For more details

Qualifications and Skills

Excellent English ;verbal, written, interpersonal and negotiation skills.

Candidates with good BPO experience preferably Outbound Sales.

High energy, flexible and able to execute in a fast paced environment.

Candidate must have at least 1 year of experience in U.S process.

Ability to work in a team environment in high pressure situations.

Ability to handle customer issues and work with drivers and sales staff to solve issues in a positive and productive manner.

Benefits

Job Type- Full Time.

Add on : Handsome Incentives.

Cab facility available.

5 days working.

Saturday Sunday fixed offs.

Free meals.

Job Type: Full-time

Salary: ₹20,000.00 to ₹50,000.00 /month

Experience:

work: 1 year (Preferred)

Education:

Higher Secondary(12th Pass) (Preferred