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Software Development Engineer, Customer Experience...
Amazon
Bengaluru, Karnataka
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8 hours agoFull–time
Job Summary
DESCRIPTION
Are you customer-obsessed, data oriented, and confident in proposing opportunities to improve our customers’ experience across different Amazon businesses? Amazon is looking for an experienced, talented and highly motivated individual to join our Customer Experience Strategy team in Bangalore, India. We are seeking a software development engineer to join Device eXperience Automation team. You will be part of the team that adds new capabilities with multiple visual audio capturing and analytic methodologies. The solutions heavily leverage Robotics, IoT, AI and quantitative analysis to challenge conventional wisdom with hard data.
As technology is advancing in unprecedented pace nowadays, Amazon Customer Experience Strategy is also evolving with cutting-edge engineering solutions. Our mission is to build end to end products and measure the customer experience of Amazon digital products around the world. We are a group of people who are inspired by inventions every day. We are obsessed with better customer experience for Retail, Prime Video, Alexa, Twitch… and the list goes on.
Wait, how do we automate all the customer experience measurement? How do we know our products are faster / smoother / smarter? Well, here is a shortlist of technologies we’ve immersed ourselves into regularly.
• Robotics and Automation
• Large-Scale IoT Solution
• Machine Learning (Computer Vision, Natural Language Processing)
With all cutting-edge technologies, distributed and microservice based architecture, you have the opportunity to exercise your creativity and explore unconventional ideas to simulate and quantify any aspect of the customer experience. Also, you will have opportunity to productionize the scientific papers we published to ICCE, ACVC, ICPR, ICDAR and ICASSP, and create patents from our day-to-day innovations.
How often have you had an opportunity to be a founding member of a project team that is tasked with solving a huge everyday industrial problem through innovative technology? Would you like to know more about how we are using the IoT (Internet of Things) to transform and disrupt an entire industry? If this sounds intriguing, then we’d like to talk to you about a role on a new Amazon team tackling a set of problems requiring significant innovation.
Come join Amazon Device Experience Automation team to help transform the device benchmarking experience with unprecedented quality, efficiency and scale. Each time a new Amazon device or service is introduced, you could expect our technology is at the scene and behind the scene. Today, Amazon Device Experience Automation solutions support Amazon global initiatives including Amazon Echo, Alexa, Prime Video, Twitch, Retail running on Smart Devices etc., and its scope is expanding every day.
Our team is actively seeking motivated and multi-talented engineers who are passionate about technological and business innovation. You will be part of an inter-disciplinary team of software, hardware, firmware, and system engineers to develop and integrate cutting-edge technologies from IoT, networking, machine learning, and cloud computing into pragmatic solutions for large-scale device control automation and advanced benchmarking problems. Our team covers a broad swath of software development including control software, distributed backend systems, web services, real-time system, networking and smart phone app development. If you excel at any or all of these areas, we want to talk to you.
Your software will make a standard in device benchmarking industry on thousands of devices. Your software will make state-of-art control systems fully automated and continuously perform benchmarking 24/7.
