Technical UX Writer | | at Juniper Networks

Job Description Responsibilities : Work with a team of writers and editors based in Bangalore and Sunnyvale, CA, USA, to research, write, and produce high-quality, topic-based documentation for Juniper Networks products and applications. Produce a range of deliverables including short-format web copy, in-product instructions, tooltips, and user guidance to take our users through the digital experience in an intuitive manner to complete their tasks. Collaborate with key stakeholders such as UX designers, product managers, content strategists, subject matter experts and of course a warm and welcoming team of technical writers. Follow established style and process guidelines to provide consistency and completeness. Minimum Qualification and Experience: BA/BS in Communication, Journalism, English, Computer Science, or related degree, or comparable experience. 5+ years experience in developing product documentation Excellent writing, organizational, interpersonal, and communication skills. Demonstrated ability to craft effective snackable/short-format text for GUIs and web, as well as easy-to-understand user guidance instructions. Ability to research complex technical concepts (independently and collaboratively) and develop effective deliverables to serve customer needs. Strong problem-solving skills; ability to make progress with less-than-complete information. Experience with XML authoring tools. Knowledge of basic UX design best practices. Preferred Experience: Experience in developing documentation for enterprise/service provider networking products. Producing content for or designing in-app tours Job ClassificationIndustry: Hardware & NetworkingFunctional Area: Content, Editorial & Journalism, Role Category: Content Management (Print / Online / Electronic)Role: Content Management (Print / Online / Electronic)Employement Type: Full timeEducationUnder Graduation: Any GraduatePost Graduation: Any PostgraduateDoctorate: Any Doctorate