IT Technician | GLOBALWASH CREATION PRIVATE

IT TechnicianGLOBALWASH CREATION PRIVATE LIMITEDBawana, Delhi, Delhi₹15,000 - ₹25,000 a monthResponded to 51-74% of applications in the past 30 days, typically within 10 days.Job detailsSalary₹15,000 - ₹25,000 a monthJob TypeFull-timeFull Job DescriptionFull Job Description

Provide day to day technical support to end-users to clients
Investigate first line support communication and ensure resolution of incidents
Check knowledge articles to investigate and resolve incidents
Identify the root cause of incidents and problems. Assist in the preparation of RCA
Follow GDC standard operating procedures
Participate in daily performance huddles, identify causes of performance shortcomings and provide suggestions for improvement
Review the recurring or high impact incidents and manage them through problem management process
Document work instructions used in resolving incidents
Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer.
Good knowledge of Outlook (PST, OST,) and Lync configuration.
Knowledge of Wi-Fi / VPN configuration
Knowledge of Printer Related problems
Configuring the active sync accounts on devices
Create / Delete / Modify the AD user management account.
Hardware Management – Maintaining the inventory, condition and phase out policy of IT

hardware including servers, laptops, desktops, IT equipment, printers etc. Ensure the Company has adequate number of such equipment's in hand for smooth functioning.
Job Type: Full-time
Salary: ₹15000 - ₹25000 per month
Schedule:

Morning shift

Education:

Bachelor's (Required)
Have you done Diploma course in Computer

Experience:

Total work: 5 years (Required)
IT Network Engineer: 5 years (Required)

Job Type: Full-time
Salary: ₹15,000.00 - ₹25,000.00 per month
Jadwal:

Morning shift

Ability to commute/relocate:

Bawana, New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Experience:

total work: 2 years (Preferred)

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