Hiring Tech Support Executives | TL| Trainer| QA| WFM| HR For BPO Contact

If you are interested in moving To Technical Support Process or are already working in it but looking for job change , please get in touch and we will be very happy to assist you. CHANDIGARH , MOHALI LOCATION PLZ CALL SOURABH@ +77++24404 Hiring Tech Support Executives , TL, Trainer, QA, WFM, HR KEY RESPONSIBILITIES AND ACCOUNTABILITIES Provide online/offline support for Global Customers. Resolve known customer issues through the use of a knowledgebase, direct use of tools, product user guides, and other reference materials. Be responsible to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point of call wherever possible. Assist customer in resolving any open requests for support, assistance, information on Finances & transactions, etc. Demonstrate ownership and willingness to resolve issues in a timely manner. Demonstrates confidence and willingness to resolve customer requests or queries. Maintain and improve Customer Satisfaction by...