Elate Training and Placements

Customer Care executive

₹ Check with seller / month
📍 Uttar pradesh , Lucknow, India 💼 Customer Care Executive ✓ Active
✓ Actively Hiring 📍 Uttar pradesh 💼 Full Time
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Job at a Glance

Category
Customer Care Executive
Location
Uttar pradesh , Lucknow, India
Salary
Check with seller
Job Type
Full Time
Company
Elate Training and Placements
Status
Open & Active

Job Description

Apply on PostJobFree
Customer Care executive
E
Elate Training and Placements
Lucknow, Uttar Pradesh
Apply on PostJobFree
23 hours agoFull–time
We are looking for a Customer Support executive Executive who can support customer queries efficiently and convert leads

Job Summary

• Handling inbound calls /outbound calls and emails in a professional manner.

• Handling customer chats and Whatsapp messages of the customers.

• Resolving customer inquiries and requests and ensuring strong customer satisfaction.

• Working with various internal teams to ensure prompt and accurate order processing and delivery.

• Escalating customer feedback as required.

Preferred Skillset

• Great written and communication skills in English

• Strong Customer Orientation and passion for delivering superior customer service

• Work independently with minimal supervision

• Ability to take complete ownership and facilitate the end to the end customer journey

• Ability to understand complex issues and work through ambiguous situations to provide resolutions for customers

• Good interpersonal skills with the ability to build and maintain working relationships with customers and internal stakeholders

• Good on excel and able to support on different MIs

• Ability to write business letters and reports
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