Vertex Global Services
Customer Care Executive
₹ Check with seller / month
✓ Actively Hiring
📍 Delhi
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
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⭐ Trusted by 5 Lakh+ Jobseekers
Job at a Glance
- Category
- Customer Care Executive
- Location
- Delhi , New Delhi , India
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Vertex Global Services
- Status
- Open & Active
Job Description
Responsibilites: Customer Care II Problem Solving
• Managing incoming calls and customer service inquiries
• Provide information about products and services, take/cancel orders, and record details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
• Managing incoming calls and customer service inquiries
• Provide information about products and services, take/cancel orders, and record details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
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