SLP COORDINATOR

Job summary
Regional Responsibilities: - The primary objective of the Security & Loss Prevention Coordinator is to ensure the loss prevention aspects and save guard the customer experience as per company Policies

The role is cross-functional and requires deep collaboration and influencing ability with stakeholders

The role would also entail to involve regional level engagement and involvement in ensuring operational excellence along with Ops level execution and close coordination with cross functional teams

Encourage and promote Loss Prevention within the workforce exercising integrity and ethical methods

The role would also necessitate to assist the reporting manager, in day to day activities, planning, sourcing and executing the process and procedure

The Security coordinator will work together to ensure and maintain high quality and timely support to the Operations of the organization.

Process Improvement & Loss Prevention Program management: - Process review & necessary Improvisation

Cross functional collaboration with Ops and cross functional teams

Weekly review the loss level matrices

Effectively partner with operations and support functions in evaluating current and future business processes and initiatives

Serve as a member of a coordinated team of Loss Prevention executives in relentlessly pursuing improvements to company-wide loss prevention program efforts

Process Review & Necessary Improvements.

Audits: - Keeping the plans and SOPs updated, Periodical check of documentation

Perform interior and exterior Loss Prevention compliance related to the site, being alert to and responding to any security of Loss Prevention issues noted

Process review and necessary Improvements.

Loss Prevention Analysis: - Quick Completion Investigation and submission of reports

Liaise and cooperate with law enforcement and industry bodies to support Amazon interests

Close follow up on various loss buckets and deriving mechanism to control the shrink

Effectively address safety and security incidents including potential and actual work place violence incidents as per policy as well as conducting testing of the incident response plans.
Enhance, track, and report on metrics, which are key performance indicators

Coordinate with various support teams such as the Worldwide Operations Security Team, IT Security as and when needed

Weekly call with respective L3/Ops to inform weekly planning and plan of what work completed and what are pending

Assisting with investigations of internal and external theft or fraud and conducting interviews

Ensuring that you understand, align performance and actions with, and can clearly articulate the vision and values of the organization and their department.

Process checks: - Enhancing, tracking, and reporting on key performance-indicating metrics, allowing for performance improvements so that the desired outcomes are achieved to plan and in a timely manner

Ensure random process check related audit are timely carried out on a daily/weekly basis and ensue the tight control on processes.

Reports: - Daily, Weekly and Monthly reports