Call Center |Nagapur

Job Details:

Hiring Organization: Axis Bank

Post Name: Call Center Representative

Industry: Banking

Qualification: 12th passed

Salary: INR 14000/- to INR 1+000/- Per Month

Job Experience: Freshers

Work Hours: 8 Hours

Location: Nagpur

About Company:

Axis Bank Limited, formerly known as UTI Bank (1++3–2007), is an Indian banking and financial services company headquartered in Mumbai, Maharashtra. It sells financial services to large and mid-size companies, SMEs and retail businesses. As of 30 June 2016, 30.81% shares are owned by the promoters and the promoter group (United India Insurance Company Limited, Oriental Insurance Company Limited, National Insurance Company Limited, New India Assurance Company Ltd, GIC, LIC and UTI). The remaining 6+.1+% shares are owned by mutual funds, FIIs, banks, insurance companies, corporate bodies and individual investors. Job Description: Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. Upsell other products wherever possible. Ensure you follow the customer service script provided by the company for uniformity. Responsibility: Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. Upsell other products wherever possible. Ensure you follow the customer service script provided by the company for uniformity.

Job Description:

Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. Upsell other products wherever possible. Ensure you follow the customer service script provided by the company for uniformity. Responsibility: Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. Upsell other products wherever possible. Ensure you follow the customer service script provided by the company for uniformity.

Responsibility:

Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions.

Upsell other products wherever possible.

Ensure you follow the customer service script provided by the company for uniformity.

Required Skills:

Develop fluency in languages Build computer literacy.

Build conversational and communication skills.

Get work experience in sales.

Obtain professional certifications.

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