Associate Housekeeping Manager

Designation - Associate Manager Housekeeping

Location - Coimbatore

Experience - 3 to 6 year

Language - Tamil, English & Hindi

About ZoloStays -

Zolostays is India's leading and fastest-growing provider of managed co-living spaces that are fun, flexible, and functional. We are Series-B funded by Nexus Venture Partners, IDFC Alternatives, and Mirae Asset and valued at ~USD 100 mn in the last round. With an aim to provide a completely hassle-free long-term living experience to working professionals as well as students, our living spaces offer a wide range of basic and luxury living amenities. Our managed living solutions are looking to elevate the traditional paying guest accommodations/hostels, and offer a beautiful living experience. Our biggest USP comes from a vibrant resident community, Omni channel platform, top-notch services such as hygienic and healthy food, furnished rooms, daily housekeeping, seamless internet facilities, hi-tech security, and more - all enabled by technology.

We are currently in + cities (Bangalore, Chennai, Pune, Mumbai, Hyderabad, Gurgaon, Noida, Kota, and Coimbatore) with over 20,000 live beds and fast expanding within these geographies as well as to other cities. Founded by alumni of IIM, IIT, AIIMS, and ISB, we currently have a team size of 1,000+ and expanding aggressively.

About the Role / Responsibilities:
• Establish cleanliness standards and work procedures for the housekeeping staff.
• Assign HK staff their duties and prepare a schedule & checklist based on property

structure.
• Conduct regular audits and inspections for conformance to prescribed standards of

cleanliness
• Investigate complaints regarding housekeeping service and equipment and take

corrective action.
• Conduct orientation training and in-service training to explain policies, and work procedures and to demonstrate the use and maintenance of HK materials /equipment.
• Maintain inventory stock to ensure adequate supplies.
• Evaluate records to forecast HK department manpower requirements.
• Prepare reports concerning audit ratings of properties & material requirements.
• Select and purchase HK materials on a monthly basis.
• Develop minimum standards for prospective members of his department and minimum standards for rating the work
• Listen to customers’ complaints and ensure that the complaints are addressed efficiently and effectively
• Attend staff meetings to discuss company policies and address complaints.
• Issue supplies and equipment to HK Staff.
• Record data regarding work assignments, attendance, and schedule adherence, and prepare periodic reports.
• Recruitment of BCS employees for the assigned city