bpo call center Manager | Team Leader Cyber Defence

bpo call center Manager / Team Leader Cyber Defence...INTERNATIONAL BPO /DOMESTIC BPO/SALES MANAGER

We are looking for an expereienced Telesales sales manager to achieve monthly sales target with the leads provided and by efficiently managing the team available.

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment

Ability to empathize with and prioritize customer needs

Demonstrates ownership to resolve challenging customer issues, escalating when necessary

Ability to determine customer needs and provide appropriate solutions

Maintain regular and reliable attendance, including the daily schedule as assigned

Flexible with the working schedule; may be expected to work weekends, holidays and events

Candidates who can apply for this role: Fresher, Fresher’s, Graduates, Call centre, Voice process, Customer service, Customer care, Customer executive, Customer support, BPO, CSR, CRO, CSE, CSA, Chat and International Voice. Tele calling.

Inbound Sales and Technical Support Specialists to help customers establish and enhance their online presence by providing web-based technical support, product information, first-rate customer service and Selling products and services as per customer needs.

Resolve customer queries and complaints

Troubleshooting of technical issues related to customer’s services

Assist the customers on queries regarding their Products and Services via CHAT or voice

Ability to analyze information and evaluate results to choose the best solution and solve problems

Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly

Conduct quality monitoring on voice calls and chats.

Job Type: Full-time

Salary: ₹200,000.00 to ₹350,000.00 /year

Experience:

Call Center: 1 year (Preferred)

work: 1 year (Preferred)

Call Center Management: 1 year (Preferred)

Education:

Secondary(10th Pass) (Preferred