Senior Care Delight Executive

Zyoin is an End-to-End Recruitment Solution, Human resource staffing and consultancy firm, providing innovative & Out-of-the-Box, turnkey solutions to customers in addressing their complex hiring issues while keeping the cost minimal.

Zyoin is among the market leader in Social Media Recruitment, and it uses a radically "different" concept of "referral recruitment" to target a unique talent pool.

Zyoin's deep technology understanding has given us the leverage to be the leaders in temp staffing and emerged as a preferred vendor for several Fortune 500, Software Product companies, IT Services & venture-backed Startups.

Our expertise is in providing resources & solutions to our customers that make a positive difference to our customers business. Our offering boutique includes services like:

1) Permanent Staffing

2) Resource Augmentation (Contract Staffing)

3) Recruitment Process Outsourcing (RPO)

4) Executive Search

5) Payroll Processing

Apart from the services mentioned above We, at Zyoin, follow our own customized recruitment solution framework & model to serve our clients in the best possible manner. These are:

1) Assess + Recruit Model

2) Hire, Train and Deploy model

The Role

We are hiring for one of the fast growing healthcare tech-enabled companies in Bangalore.

EXPERIENCE : 2-4 years

Job Responsibilities :

1. Handle Customer Queries and Complaints via Various Channels.

2. Approach and Resolve the Queries and Issues with A Customer-Centric Attitude.

3. Offer Exceptional Customer Experience and Delight.

4. Adhere to The Set Sla and Tat.

5. Achieve a High Customer Satisfaction Score (csat).

6. Demonstrate the Right Attitude with The Right Tonality in All Customer Interactions.

7. Help to Analyse and Build Processes.

What We Are Looking For :

1. Any Bachelor/master Degree.

2. Proficient in English and Hindi.

2. Excellent Interpersonal Skills.

3. Exceptional Communication Skills on Multiple Mediums (chat, Email, Phone).

4. a Quick Learner.

5. Ability to Multi-Task and Make Decisions Under Pressure and Time Constraints.

We Are Hiring for One the Fast Growing Tech-Enabled Companies in Bangalore.

Why Should You Apply?

1. Shift Allowance Is Available.

3. Rotational Day Off Is Available.

4. Supportive Work Environment.