Senior Information Technology Support Engineer

Job Responsibilities:
• Installing and configuring computer systems for all Locations
• Responding to all Locations IT support requests.
• Hardware & Software Testing and Installation
• Hardware & Network Problem Diagnostics and Solution
• Server Management(Windows, Linux, OS, SQL)
• Fire wall Management
• Cyber Security & Network Security
• CCTV Management
• Responsible for give Hardware & Network online & Offline Support at all Locations
• Meeting with Managers to diagnose software, networking, or hardware issues
• Documentation (IT Stock, Inventory, updation & other)
• Providing technical support on-site or via remote-access systems
• Offering solutions that meet the needs of the client
• Repairing hardware malfunctions, software issues, and networking problems
• Purchasing & Ordering of IT Asset for all locations as per Asset Requisition Approval received from the Management with Providing Installation & Up gradation IT support
• Tracking and managing work records & Compiling job reports

IT Support Engineer Requirements:
• Bachelor’s degree in information technology or computer science with 3-7 years of experience in similar field
• Proven work experience as a Sr. Technical Hardware & Network support engineer
• Knowledge of web services, API, and IP-based protocols
• Ability to troubleshoot complex hardware and Network security related concern issues with provide end to end Network Administration support