Delhivery | Senior Manager | Hub Operations ||Bihar

Roles and Responsibilities
• Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail)
• Manage the weekly creation and daily management of the line haul schedule and associated systems
• Proper implementation of the policies and also is a part of audit team to find gaps and provide time to time solutions
• Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments
• Maintain the shipment records for each and every client
• Maintain the SLA for each and every shipment to be received at customer premises within scheduled time.
• Work with forecasting team to drive improvement of the base forecast
• Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems
• Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy
• Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders expectations and concerns