IDirect

Customer Success Specialist

Check with seller / month
Gurugram, Haryana, India Customer Care Executive Active
Actively Hiring Gurugram Full Time
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Job at a Glance

Category
Customer Care Executive
Location
Gurugram, Haryana, India
Salary
Check with seller
Job Type
Full Time
Company
IDirect
Status
Open & Active

Job Description

Job Profile- Customer success associate
Experience- 6 months+
Location- Gurgaon
Salary- 3.5 LPA

Job Responsibilities:
1. A background in medical billing or insurance claims administration
2. Explanation of Benefits (EOB) knowledge
3. General medical terminology and medical front desk experience
4. Experience with Benefits and insurance verification including Out of Network (OON) Benefits
5. Ability to think outside the box with excellent time-management skills and deadline management
6. Excellent communication (verbal and written) and customer service skills.

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