Customer Agent

Job Description (Voice): Customer Support Advisor
Our ideal candidate shall have excellent customer service skills and be passionate about helping customers.
Candidates need to understand customer expectations using effective probing techniques and resolve the
issues accordingly.

Job Responsibilities:
Basic Telephone Etiquette and basic computer skills
Good Communication skills in English and Hindi
Responsible to provide excellent customer service, solving questions and complaints related to customer
queries
Responsible for handling calls from new and existing customers regarding a variety of requests
Should be able to handle inbound calls resolve customer queries
Ability to write, read and speak English to suit business needs Willing to
work flexible Shifts (24/7)
Preferred:
Any Undergraduate can apply
6 Day working/Rotational Week off
Female: Maximum shift till 8 PM
Male: Maximum shift till 1 AM Freshers
can apply
Package:
Fresher: 1.86LPA + Incentive (12,500/- Take home)
1 Year Experience: 1.++LPA + Incentive (13,500/- Take home)
2 Years’ Experience: 2.13LPA + incentive (14,500/- Take home)
Perks & Benefits:
PF and ESI / Health Insurance
Night Shift Allowance
Performance Incentives
Opportunity to grow internally with our Internal Job Postings
Interested candidates can call Annareddy(Nani) at -7207+43602. Email:annareddy.m@squarebpo.com
Location:
SQUARE BPO Services PVT LTD,
White House, 1st FLOOR BLOCK-3,
Begumpet, Hyderabad, Telangana 500016