Imerys
Local Customer Service Executive | WA|CER
₹ Check with seller / month
✓ Actively Hiring
📍 Nadiad
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
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Job at a Glance
- Category
- Customer Care
- Location
- Nadiad, Gujarat, India
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Imerys
- Status
- Open & Active
Job Description
Job Summary
Key Tasks & Responsibilities :
Order process management
Punch in the customers' orders into the local ERP system and validate the order context according to internal / external customer’s requirements and Source Plant’s capability.
Follow Service Level Agreements (SLAs).
Encode order with delivery date and liaise with Source Plant’s logistic coordinator to organize delivery
Communicate with internal / external customer on delivery dates and adjustments
Key Tasks & Responsibilities :
Order process management
Punch in the customers' orders into the local ERP system and validate the order context according to internal / external customer’s requirements and Source Plant’s capability.
Follow Service Level Agreements (SLAs).
Encode order with delivery date and liaise with Source Plant’s logistic coordinator to organize delivery
Communicate with internal / external customer on delivery dates and adjustments
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