Showroom Sales Executive |Jewellery

EX-EMPLOYEES OF TANISHQ WILL BE PREFERRED.

Responsibilities:

Greet and receive customers in a welcoming manner and engage with them to understand their requirements.
Direct customers by escorting them to racks and counters and introducing various product offerings to customers and influencing their buying decision.
Negotiate/close deals, understand & handle queries and complaints of the customer and address with the right solution.
Advise customers by providing accurate information (e.g. product name, features, making charge, stone charge etc.)
Provide excellent customer service (especially during peak times) and ensure customer satisfaction in each sale.
Inform customers about discounts and special offers and enrol maximum customers in Schemes.
Assist the customer when there is sales return or repair work.
Gather feedback from customers or prospects and share with the Manager and prepare frequent review reports with sales and financial data.
Prepare the estimate of the products selected and process payments by totalling purchases and billing.
Count the stock daily and record the opening stock and closing stock in the section allotted.
Report the sold stock to the section head for maintaining stock of the section; ensure timely stock replenishment.
Transfer the stock to the locker daily and ensure that ornaments are handled with care.
Responsible for proper and attractive display of the products at the appropriate counter, free from dust and dirt.
Ensure timely transfer of the stock to the locker at the close of the day.
Ensure safety of jewellery displayed to customers and communicate any potential theft promptly to the superiors.
Provide support to the marketing team for potential customer visits and exhibitions.
Identify potential customers and refer them to the store.
Adhere to the standard operating procedures in the store
Adhere to cost savings practices undertaken in the store
Increase profitability and ensure setting/meeting sales targets, including motivating staff to do so.
Job Type: Full-time

Salary: ₹8,134.07 - ₹20,000.00 per month

Schedule:

Day shift
Ability to commute/relocate:

Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Experience:

Business development: 1 year (Preferred)
total work: 1 year (Preferred)
Retail sales: 1 year (Required)
Language:

English (Preferred)