Coffeza India Pvt Ltd

Executive| Customer Service Order Processing

Check with seller / month
Verna, Goa, India MIS Executive Active
Actively Hiring Verna Full Time
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Job at a Glance

Category
MIS Executive
Location
Verna, Goa, India
Salary
Check with seller
Job Type
Full Time
Company
Coffeza India Pvt Ltd
Status
Open & Active

Job Description

Customer calling and support (Customer complaints, Order query, Product information)
Creating & resolving customer tickets on customer support desk.
Submission of MIS report to the management.
Managing CRM software and Abandoned cart.
Coordinating with the technical team for the repairs.
Handling Sales Order, Packaging, Invoice, shipment and closing the order.
Coordinating with the courier Partners.
Responsible for Ecommerce websites order processing.
Responsible for contributing information, ideas, and research to help develop marketing strategies.
Job Type: Full-time

Salary: ₹17,000.00 - ₹24,4+6.42 per month

Benefits:

Leave encashment
Life insurance
Provident Fund
Schedule:

Day shift
Supplemental pay types:

Yearly bonus
Ability to commute/relocate:

Verna Industrial Estate, Verna - 703722, Goa: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Customer support: 1 year (Required)
Order fulfillment: 1 year (Required)
Language:

English & Hindi (Required)
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