Startek Aegis Looking for Subject Matter Expert |SME| at

Greeting for the day !!

We at Startek value our ability to effectively garner those interactions and CX insights, analyzing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.

We have some openings for our premium processes, below are the requirements

1. Team Leader:

a. Need minimum 2 years experience on papers as Team Leader in BPO

b. Must be flexible for Rotational shifts

c. Must be good in communication

d. should have understanding about the KRA/ KPI/ Management, SLA Management, Knowledge of client servicing, performance management will add extra benefit.

2. Quality Analyst

a. Need minimum 1year of experience on papers as QA in BPO

b. Must be flexible for Rotational shifts

c. Must be good in communication

d. should have good understanding from Training point of view.

3. Process Trainer

a. Identifying training needs

b. Need minimum 2 years of experience on papers as Trainer in BPO.

c. Must be good in communication

d. should have good understanding from Training point of view.

e. Making sure training goals align with corporate objectives, and creating development programs.

For further details please feel free to contact

Call or whats app- ++1-XXXXXXXXXX

Job Type: Full-time

Salary: ₹20,000.00 – ₹40,000.00 per month

Benefits:

• Health insurance

• Provident Fund

• Work from home

Schedule:

• Rotational shift

Supplemental Pay:

• Quarterly bonus

COVID-1+ considerations:

Yes we are providing WFH as required

Education:

• Bachelor’s (Required)

Experience:

• Total work: 5 years (Required)

• Team Leader/Qaulity Analyst: 2 years (Required)

Speak with the employer

++1 ++1-XXXXXXXXXX

Application Deadline: 30/04/2026

Expected Start Date: 02/05/2026