Marketing Executive

Marketing Executive
V R Della IT Services Private Limited - Tiruchchirappalli, Tamil Nadu
Job details
Salary
₹12,000 - ₹15,000 a month
Benefits & Perks
Health insurance, Internet reimbursement
Job Type
Full-time
Qualifications
Bachelor's (Preferred)

Benefits
Pulled from the full job description
Health insurance
Internet reimbursement
Full Job Description
Job Responsibilities :

1. Manage all customer interactions as rostered within parameters

2. Demonstrate ownership on calls when contacted by customer

3. Respond to all customers in appropriate tone and language

4. Offer a solution-based approach for all customer interactions

5. Educate the customer at every given possible opportunity

6. Ensure updation of product, system, process and policy knowledge

7. Adhere to rostered timing, scheduled shifts and activities

8. Capture customer details and data relevant to the call or service

+. Resolve customer queries within agreed timelines

10. Manage outbound campaigns as per business requirement

11. Increase, develop and retain customer base through relationship

building and service

12. Follow all contact Center policies, procedures, code of conduct and

legislative requirements

Job Type: Full-time

Salary: ₹12,000.00 - ₹15,000.00 per month

Benefits:

Health insurance
Internet reimbursement
Schedule:

Day shift
Morning shift
Supplemental pay types:

Performance bonus
Yearly bonus
Ability to commute/relocate:

Cantonment, Trichy, Tiruchchirappalli - 6, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
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