Customer Service

Provide top level concierge and reception service to clients Perform essential daily studio tasks and projects, including checking clients into class, maintaining luxury studio look and feel, assisting clients with package selection, etc. Maintain a positive attitude and represent the organization and its values in a positive way Provide support to Instructors and work as a team with all other staff members Assist with the training and coaching of new hires for the Client Services Team as needed Maintain product knowledge for all studio retail operations Uphold company brand standards in terms of studio look and feel, client service and company culture Actively contribute to companies topline revenue through achieving predetermined sales targets
Requirements:

Must be available to work 6 days per week, including either Saturdays or Sundays Capacity to work a flexible schedule including weekends, nights, early mornings and holidays 2+ year of customer service, sales experience Love of fitness and wellness Excellent written and verbal communication skills Strong computer skills Superior problem solving and multi-tasking abilities Strong work ethic Ability to work both independently and in a team environment
Job Types: Full-time, Regular / Permanent

Salary: ₹35,000.00 - ₹40,000.00 per month

Schedule:

Day shift
Rotational shift
Supplemental pay types:

Overtime pay
Ability to commute/relocate:

Mumbai, Mumbai - 400007, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred)
Customer service: 2 years (Preferred)
Language:

English (Preferred)