Customer Care Executive |BPO |Call Center |fresher |Day

Excellent Job Opening for Graduates with Leading Private Bank

Location: Thane/Belapur

Designation: Phone Banking Officer

Grade: Assistant Manager

Process: Voice process

Shift: Day shift for Females

Rotational Day shift for Males

Job role:

1. Handling Customer Queries and Providing Information as per Defined Standards

2. Effective Re dress of all Customer Complaints and Providing Solutions/escalating Problems

3. Follow Up On Escalations and Closing Them

4. Educating Customers About Bank's other Products and Services

5. Generating Leads and Passing Them to Concerned Department

6. Providing Feedback to the Team Leaders About Product and Process and Contribute to the Improvement

7. Educating Customers About Channel Migration

8. Improve Efficiency as per Interactions and Feedback Received

+. Updating Product and Processes in Data bank

Eligibility Criteria:

-Should be a Graduate

-Should Have Good Communication skills in English

-Should be Flexible with Shifts

-Should be interested working in a banking sector

Benefits:

-Will be on the direct payroll of bank

-Each and every bank holidays will be given

-Can apply for Internal job posting

-Earn incentives above salary

• NO SALES NO TARGET NO FIELD WORK

Opening for a Branded Bank.

We as a Branded bank is hiring for bank Customer Service Executive from banking & insurance process.

Required candidates from Banking process OR any Banking Process, insurance, mutual funds, Current account saving account, Credit cards, CASA, demat account etc.

1) CUSTOMER SERVICE EXECUTIVE EXPERIENCE WITH BANKING & INSURANCE CUSTOMER SERVICE DEPARTMENT OR CONTACT CENTRE DEPARTMENT.

2) EXCELLENT COMMUNICATION SKILLS

3) CUSTOMER SERVICE PROCESS

4) CANDIDATES FROM BANKING & INSURANCE PROCESS

5) CANDIDATES WORKED IN BANK LOANS, INSURANCE, MUTUAL FUND INVESTMENT, & COLLECTIONS.

6) Having experience of handling HNI customers.

7) Having experience of handing MA inbound calls,

8) Having experience of handing inbound EMC liabilities.

Insurance based Outbound Customer Service & Telesales Process -

Graduate Pass with minimum 6 months of telesales experience is a must

Candidate must be comfortable to work for a telesales for process

Fluent English + Hindi is a must

Additonal languages known will be an added advantage - Bengali, Kannada, Telugu

Should be comfortable to work in day rotational shift between 10 am to 7 pm / 11 am to 8 pm / 12 pm to + pm

Sunday fixed off + 2 additional offs in a month

No Night Shifts

Age Limit: 32 yrs.

Interested candidates may contact hr recruiter at Hy Fly Consultancy between + am to 6 pm

Corporate Bank is Hiring Phone Banking Officer Freshers

We have urgent opening for Phone Banking Officer with an leading Bank in Mumbai

Designation - Phone Banking Officer

Education : Any Graduate - Fresher / Experience - upto +years

Excellent Communication Skill - English

Btech, BE, Bsc & Engineering Background - Please dont apply.

Shifts:-

For Females- 8am to 8pm (Any 8hours shift)

For Males Occasionally Rotational shift (Night allowance provided)

Job Location: Andheri / Thane / Ghatkopar / Goregoan / Vashi / Belapur / Malad

Hiring on Bank Payroll

Call/SMS/Whatsapp 816+652883 - Dipti

- Kanchan

+02+420672 - Sarah

Or email ur resume on

Hy Fly Consultancy

Free Placement / No Registration Fees