BPO | Call Center

Tele-caller should be able to convince even the toughest of individuals to purchase our offerings. A remarkable tele-caller will suggest ways in which clients’ feedback can be utilised to improve our services. You should know how to close deals and convince clients.

Tele-caller Responsibilities:
• Studying the details of each offering and remaining abreast of updates to these offerings.
• Obtaining and updating lists of individuals’ contact details.
• Addressing clients’ uncertainties grievances, and suggestions on time.
• Noting important details of each conversation.
• Attending regular team meetings to clarify progress and performance-related expectations.
• Conducting each of your functions with the utmost respect, regardless of others’ dispositions.

Tele-caller Requirements:
• Candidate must have UK citizenship
• 3-years of experience.
• Computer literate.
• Exposure to diverse viewpoints, cultural norms, and experiences.
• Superb verbal communication.
• Ability to switch your communication style on a whim.
• Superb interpersonal, research, and record-keeping skills.
• Capacity to receive critique without internalising