Operation|s Co|ordinator

JOB DESCRIPTION
Primary Responsibilities
• Reports directly to the General Manager.
• To assist and responsible for administrative and general assignments from the General Manager and of the department.
• To ensure efficiency of the administration of the department.
• To cooperate with other departments in order to ensure the smooth operation and the management of the hotel.
• Ensure that the day-to-day administrative needs of the department are fulfilled.
• Perform the duties within the framework defined by the norms of the Company and within the Hotel's internal regulations.
• Keep confidential information Confidential.
• Responsible for rendering secretarial for the General Manager as required.
• To prepare respective schedules and reports that will be internally
• To take down and transcribe the minutes of meetings such as Executive Morning Briefing and dictation from General Manager, etc.
• To prepare correspondence such as fax, letter, memo, complimentary voucher, etc as assigned with a coding system for tracking.
• To open and dispatch mail that relates to the department.
• To keep herself acquainted with the General Manager's activities in order to assist in discerning priorities.
• Input data into computer system as required.
• To arrange appointments for the General Manager, reminds him of appointments and meetings.
• To handle incoming/ outgoing telephone calls and faxes.
• To handle all contact listings such as Accor contacts, Hotel contacts and other supplier companies, etc.
• To create self-appearance both on the telephone and in person with an excellent image of the hotel.
Knowledge and Experience
• Diploma education / Graduation
• Minimum 1-2 years of experience in an office administrative role or 1 to 2 year of experience in a similar capacity
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
Competencies
• Good communication skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Well-presented and professionally groomed at all times