Appex Innovation

Customer Support Executive

Check with seller / month
Mumbai, Maharashtra, India Customer Care Executive Active
Actively Hiring Mumbai Full Time
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Job at a Glance

Category
Customer Care Executive
Location
Mumbai, Maharashtra, India
Salary
Check with seller
Job Type
Full Time
Company
Appex Innovation
Status
Open & Active

Job Description

At Appex Innovations, we believe in the power of technology to transform healthcare, we believe in being nimble and in continual innovation, we believe that every customer is unique and we believe in listening to our clients. With our deep expertise in the health care domain, solid resource base, constant industry interface and the drive to be the best in the industry, we strive to provide services that re-define health care in the years to come. The secret to our success is Appex Innovations commitment to our people and our work. We thrive on teamwork, intelligence, and innovation. Our bright and energetic employees, hailing from over different parts of the world, share a passion for leading the way to improved healthcare outcomes. Together we work diligently to add value to our clients.

Job Description
We are looking for a well-spoken telesales representative to be responsible for soliciting tie-ups with providers and offering concierge services to our customers. The responsibility would include initial level of communication over the phone, understanding the requirements of the customer and offering desired services and encouraging them to subscribe to the plans. Documentation, follow ups will also be an important part of the role.

Responsibilities:
Responsible for driving sales targets.
Responsible for provider tie-ups.

Outbound Calling/Outbound Telesales.

Follow up on the database/leads provided by the company.

Keeping up to date with products and competitors.

Maintaining updated tracker on leads and additional requirements.

Be a quick learner to understand the current business and match it to the customers needs.

Open for onground marketing for adhoc events.

Good convincing power.

Good communication skills.

Knowledge of both English and Marathi.
Job Information
Industry
Health Care
Work Experience
4-5 years
City
Mumbai
State/Province
Maharashtra
Country
India
Zip/Postal Code
400037
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