Hero Moto Corp

TERRITORY MANAGER|CUSTOMER EXPERIENCE

Check with seller / month
Kochi, Kerala, India Customer Care Active
Actively Hiring Kochi Full Time
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Job at a Glance

Category
Customer Care
Location
Kochi, Kerala, India
Salary
Check with seller
Job Type
Full Time
Company
Hero Moto Corp
Status
Open & Active

Job Description

Short Description
ENSURE CUSTOMER SATISFACTION & DEALERSHIP PROFITABILITYADHERING TO THE POLICIES /SYSTEMS/ PROCESSES AND REACHING MORE CUSTOMERS TO ACHIEVE HEROMOTOCORP GOALS.
Key Responsibilities
TO ENSURE TECHNICAL ENHANCEMENT BY ADHERING TO STANDARD OPERATING PROCEDURE FOR FIRST TIME FIX AND TO GIVE FASTER RESOLUTION TO THE CUSTOMER.
ENSURE CUSTOMER SATISFACTION BY MANAGING ALL THE SYSTEMS AND PROCESS AT THE DEALERSHIP LEVEL.
ENSURE DEALERSHIP PROFITABILITYBY PROVIDING BEST SERVICE AND APRROACHING MAXIMUM CUSTOMERS.
ENSURE TO ACHIEVE THE BUSINESS PARAMETERS BASED ON HEROMOTOCORP TARGET.
MANPOWER MANAGEMENT AT THE DEALERSHIP LEVEL TO ENHANCE THEIR ROLE CLARITY TO IMPROVE THEIR EFFFICIENCY.
Skills Information
Education
Relevant Experience
Certification


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