Premsons Motor Udyog Pvt. Ltd

Customer Care Executive

₹ Check with seller / month
📍 1 Lane, Kokar, Ranchi, Jharkhand, India 💼 Customer Care ✓ Active
✓ Actively Hiring 📍 1 Lane, Kokar, Ranchi 💼 Full Time
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Job at a Glance

Category
Customer Care
Location
1 Lane, Kokar, Ranchi, Jharkhand, India
Salary
Check with seller
Job Type
Full Time
Company
Premsons Motor Udyog Pvt. Ltd
Status
Open & Active

Job Description

We are looking for a qualified Customer Care Executive to look after-sales support and car service related queries and customer feedback.

Primary work responsibilities:

Conducting customer satisfaction surveys to understand what areas of the company's services need improvements.
Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Customer Support Executive Requirements:

A bachelor’s degree in administration or a related field.
Only female candidates need to apply.
A minimum of 3 years experience in tellycalling.
Excellent interpersonal and written and oral communication skills.
Computer skills like MS-Excel, Typing.
Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹+,000.00 - ₹11,000.00 per month

Benefits:

Health insurance
Leave encashment
Provident Fund
Schedule:

Day shift
Monday to Friday
Morning shift
Weekend availability
Supplemental pay types:

Performance bonus
Education:

Bachelor's (Required)
Experience:

total work: 1 year (Preferred)
Customer service: 1 year (Required)
Language:

Hindi (Required)
English (Required)
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