Tata cummunications

Sr Customer Service Executive | Network Operations Support

Check with seller / month
Lucknow, Uttar Pradesh, India BPO Jobs Active
Actively Hiring Lucknow Full Time
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Job at a Glance

Category
BPO Jobs
Location
Lucknow, Uttar Pradesh, India
Salary
Check with seller
Job Type
Full Time
Company
Tata cummunications
Status
Open & Active

Job Description

Job Family Descriptor Monitor large computer networks and servers for problems from a central location They analyze problems perform troubleshooting and incident response on the system communicate with site technicians and track problems through to resolution
Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability
Ensure necessary coordination on certification field level testing Coordinate with the technical teams for new enhancementsissue resolution
Set up configurations number of fibre pairs in the cable capacity landing stations Manage the complete capacity distribution and traffic activation on the cable system
Track and monitor the environment performance to ensure minimal interruption to network transmission andor network switches
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