Sr| Associate Quality Consultant

Role: Sr. Quality Associate Consultant( who have worked on Infrastructure Projects)

Experience: 12 - 18 Yrs

Location: Pune

Notice period: Immediate Only (20 days Serving Notice Period)

Mandatary Certifications : ISO, CMMI, ITIL, (Any certifications)

Domain: BFSI (Banking Finance) / Enterprise Telecom & cyber Security

Job Description

Primary Skills:Good AUDIT exp( Into 10Yrs ) / Infrastructure Project Management, ISO, CMMI, ITIL, (Any certifications) Analytical Skills, Implementation have exposure to Six Sigma, Lean or Total Quality Management concepts, Defect, Prevention, Risk Management, Estimation, Configuration management, Process Improvement / Innovation etc.

Cnddts exp on to IT projects under the domain – BFSI, Enterprise, Telecom

Cnddts with quality check exp

Secondary Skills: Project Planning, Tracking & Monitoring, understanding of Software Metrics Definition, data Analysis & Project quality audit, Skilled in Process audits, Metrics, Root cause analysis (RCA) process improvement

Roles & Responsibilities:
• 10 Yrs of Experience on AUDITING & Worked on IT Projects (Infrastructure Projects )

Cnddts exp on to IT projects under the domain – BFSI, Enterprise, Telecom
• Cnddts with quality check exp
• Reviewing entire / E2E development life cycle activities and work products to ensure Compliance with QMS processes like - project planning, monitoring project performance GOALs, SLA & KPI monitoring, CIPs, training, configuration management, risk management etc.
• Weekly monitoring of various health reports. collection and review of identified metrics.
• Steering the customization and implementation of Quality Strategy for the assigned portfolio, aligning to delivery leaders and other stakeholders’ expectations
• · Capturing the Customer Satisfaction Levels, Facilitating Identification of Improvement Actions, Action Implementation thereby helping improve Customer Satisfaction
• · Driving the implementation of delivery practices, tools, standards, models and frameworks across the assigned portfolio
• · Reviewing contracts before sign-off, identifying contractual commitments, enabling effective tracking of commitments
• · Driving effective risk management practices and initiatives across the portfolio, including early risk identification, mitigation and reporting
• · Enabling the effective closure of internal / external assessment / audit findings by delivery teams
• · Facilitating SLA Monitoring, Perform Metrics Analysis, drive management by metrics culture
• · Identifying and facilitating Continuous Improvements including Automation Opportunities
• · Facilitating the overall delivery governance and performance reporting across services for applicable projects, programs and portfolios
• · Weekly monitoring of various health reports. collection and review of identified metrics.
• · Facilitate, mentor and coach project teams on processes required during different stages of life cycle and project management
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